Terms of service

Soapstone Products offers a 30-day guarantee on all products. If you are not happy, return it to us in 30 days and we will refund your purchase. Soapstone Products can only accept returns for products that were purchased directly from www.soapstoneproducts.com, are returned in original packaging, and unused.

To return an item purchased from www.soapstoneproducts.com please email info@soapstoneproducts.com

Please Note:

· We do not refund shipping and handling charges.
· Return shipping costs are the responsibility of the customer.

Limited Warranty for Natural Products

From date of purchase through 30 days, Soapstone Products guarantees to repair or replace any product found defective according to the stated terms and conditions. Minor imperfections and slight color variations are normal. As soapstone is a natural product, and like any other stoneware, slight cracking may occur after frequent use and is not a manufacturing error.

Assistance

If you do not understand any of the foregoing Terms and Conditions of Sale or if you have any questions or comments, please email info@soapstoneproducts.com.